We want you to be thrilled with your Welle Studio purchase! If you aren't 100% satisfied see below for the return specifics.
- We accept returns for refund within 10 days of original ship date.
- Refunds returned within 10 days are issued back to the original method of payment.
- We also accept returns within 20 days of original ship date for an online and/or in store credit. We cannot accept returns received after 20 days from the original ship date.
- Accessories, jewelry, and sale items are not eligible for refund. Returns must be received unwashed, unworn, in a smoke-free condition, with no makeup on the items and original tags attached. We reserve the right to partially refund or decline a refund if merchandise does not meet these conditions.
- Defective merchandise must be reported within 24 hours of receiving merchandise. We reserve the right to partially refund or decline a refund if merchandise is returned with an unreported defect.
- Original shipping cost is not refundable.
- Item image details (colors, patterns, etc) may appear different than actual item due to photography and/or screen resolutions, etc. These instances are not classified as defects.
- Refunds are processed within 5 business days of receipt of return. Email return receipts are sent as soon as the return is processed.